Built around the channels
customers already use

The Problem

Your customers message.
You're not fast enough.

Slow replies lose leads. Repetitive answers burn time. Without automation,
every DM is a bottleneck.

90%
of customers expect a
reply within 10 minutes
67%
of leads lost when
response time is too slow
5+ HRS
per week spent on
repetitive manual replies
How It Works

Automate customer
messages in minutes

Review your channels, map the right response flow, and create a clearer path from incoming
messages to the next business step.

Step 1

Connect your
channels

Link your Instagram, WhatsApp, and Facebook accounts in minutes.

All incoming messages appear in one place so you never miss a customer inquiry.

Instagram Direct
WhatsApp Business
Facebook Messenger
Step 2

Create automated
replies

Set up simple automation for questions, pricing requests, bookings, and lead capture.

Customers receive instant responses even when you're offline.

Automatic replies
Lead capture
Smart conversation flows
Step 3

Turn messages into
customers

Guide conversations toward booking, purchase, or contact details automatically.

Spend less time answering messages and more time growing your business.

Faster response time
More qualified leads
More bookings and sales

Set up your first automation in less than 10 minutes.

Get started

Clear next steps for your setup.

Use Cases

Automation That Turns Messages Into Customers

If customers message you on Instagram, WhatsApp, or Facebook, automation can instantly reply, capture leads, and turn conversations into customers.

A cleaner messaging workflow helps teams respond faster, capture the right details, and route inquiries more consistently.

Get Started

Ecommerce

Answer product questions instantly and guide customers toward checkout directly in chat.

Reply to product inquiries automatically
Send product links inside messages
Capture interested buyers

Coaches & Creators

Turn Instagram messages into consultation bookings, webinar signups, or email leads

Qualify leads automatically
Book calls directly from chat
Grow your email list

Local Businesses

Restaurants, salons, gyms, and service businesses can instantly respond to booking requests and common questions.

Auto-reply to booking inquiries
Share location and opening hours
Capture customer contact details
Results

Businesses Are Already
Automating Their
Customer Messages

Messaging automation helps businesses reply faster, capture more leads, and turn
conversations into customers.

2B+ Messages
Automated

Businesses use automation to reply instantly on Instagram, WhatsApp, and Facebook Messenger.

90% Faster
Response Time

Customers get replies within seconds instead of waiting hours.

3× More Leads
Captured

Automated flows collect contact details and qualify potential customers.

Thousands of businesses already use messaging automation — from local services to growing online brands.

Thousands of businesses already use messaging automation — from local services to growing online brands.

Thousands of businesses already use messaging automation — from local services to growing online brands.

Thousands of businesses already use messaging automation — from local services to growing online brands.

Used by creators, ecommerce brands, coaches, and local businesses worldwide.

Start for free

Make Your Message Flow
Clearer and Faster

If you are evaluating chat automation for Instagram, WhatsApp, Facebook Messenger, or website chat,
Relay can help you choose a practical next step.

Practical setup guidance.
Lead capture focused.
Built around real inquiries.
Get Started

Tell us which channels you use and where responses slow down.